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Repair fix bad home repairs are being questioned on charges

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By sdabedw

 
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Home Appliances

Consumers plan is quality assured, guaranteed sale, but recently began to receive feedback from the community, home sale

Service

Service

Mixed, even if some brand home appliances can not be assured after-sales service also makes consumer.

Fix repair bad home on charges

Ms. Lee public house

automatic Taiyuan

Washing machine

Bad, repair phone after the three maintenance staff actually has left her phone call, simply ask the situation and address statements after the door is to be charged 20 yuan or 30 per visit fee. Ms. Lee said, who will be responsible for repair should be assigned by the manufacturer hand sale, repair information and should not be so many maintenance workers know that the consumers how to choose? Ms. Lee told the master-site maintenance, not just repair your washing machine, but also repair

Refrigerator

And other electrical appliances, the future, if necessary, to call him directly, the other to Ms. Lee called the maintenance staff not only repair a brand, a household electrical appliance.

Industry, said the current prices of household appliances industry, competition, profit margin compression caused many well-known manufacturers to outsource part of after-sales service, layers of commission, and after-sale service center management is a contractual relationship, no direct binding.

Consumption suggest that the purchase appliances must understand the situation after-sales service, onsite maintenance staff may wish to see the commission and maintenance of the qualification certificate by regular maintenance staff to repair home appliances.

Repair parts have the final say bad not bad

Taiyuan public house a brand Ms Lau

Gas Water Heater

Broken, call the after-sales service. Two days later, a maintenance staff came to repair. Maintenance personnel in front of a tube blowing a little,

Water heater

The return to work. Ms Lau asked: "Is it blocked?" Maintenance master did not mute, Sharon would not ask. Repair is completed, maintenance personnel complete repair orders, clearly marked: "Replacement of the water flow sensor." Ms Lau wonder, when change, and change down where? Maintenance of master from the bag and took out a part, and asked Miss Liu: "do you want it useful?" Ms Lau is a doubt, this was removed to a bad sensor in the end not bad, as bad, and maintenance of master Why Haiba it away? Ms Lau would like to identify the quality of this sensor, what is bad not bad, but the quality inspection station staff told the only machine on the gas water heater safety performance was identified, do not accept this part of the test.

Home maintenance tips

consumer electronics, consumers must be accompanied around, even do not know cause of the malfunction, but also learn more about some things. Replacement parts to save the damaged parts, can not take away from the maintenance staff to prevent false failures or repaired after the replacement parts then go to a different.

Accessories

How much maintenance to pricing

Home water heater maintenance is completed Ms Lau, maintenance instructors directly filled orders, parts cost 55 yuan, 30 yuan-site maintenance. Ms Lau would like to know how the developed parts costs. Repair Master said: "You call us home maintenance, not repair, I now give you unload the parts." Repaired, after all, can be used taking into account, and Miss Liu had to press a single . But two days later, the recurrence of the same water heater failure, but nor should the. Ms Lau again and after-sales negotiations, home inspection of the other maintenance staff, said the reason is a small water flow, regulate the flow switch, water heater or return to work.

Consumer tips maintenance companies have a clear obligation to inform the service fee, consumers should take the initiative in the maintenance process to understand services. This is the case as a dispute Ms Lau, Ms Lau also not be able to price control department did not inform maintenance personnel that prices for parts and maintenance costs. Parts prices are subject to market regulation currently in place, departments can charge unreasonable prices, the situation is not clearly the price investigation, but the specifications of different models, spare parts prices by enterprises, which for some criminal mischief from maintenance personnel to provide possible, consumers need to keep their eyes open the whole process of consumption in the maintenance of attention for their own interests.

I am an expert from China Quality Dress, usually analyzes all kind of industries situation, such as cow stuffed animals , wholesale plush toy.

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